This Privacy Policy explains how we collect, use, disclose, and manage your personal data when you engage with our games and related services (collectively referred to as “Services”).
Data Collection and Processing
1. Account Creation and Device Information
When you create an account to access our Services, we collect contact information you provide directly, such as your nickname and email address. Additionally, we automatically collect data about your device, including the device name, model, operating system, screen resolution, browser type, country and language settings, internet service provider, cellular network operator, and network type. We may also collect data from third-party sources, such as your application store ID (Google Play Store, App Store). We retain this information until the termination of your contract or until you delete your account, whichever comes first, and in accordance with applicable laws. This data processing is essential for fulfilling our contract with you, and without it, we may not be able to provide our Services.
2. Game Progress and Service Usage
To deliver the requested services and products to you, we collect data regarding your game progress, account, and usage of the Services, including gameplay data and interactions with other players. This data is automatically gathered through your use of our applications. We retain this information until the termination of your contract or until you delete your account, whichever occurs first, in accordance with applicable laws. This data processing is necessary to perform our contract with you and is required for providing our Services.
3. In-Service Communication and Support
For communication within our Services, such as chats with other users or interaction with our support team, we collect data directly from you and automatically through your use of our applications. This includes information about your game progress, account, and interactions with other players. We also collect communication logs with our support or community teams, such as support tickets or in-service chat texts. We retain this information until the termination of your contract or until you delete your account, whichever occurs first, in accordance with applicable laws. This data processing is based on our legitimate interest in improving the quality of our Services.
We collect contact information such as your nickname and email address for verifying and confirming payments made within our Services. This data is automatically collected during your use of the app. We retain this information until the termination of your contract or until you delete your account, whichever occurs first, in accordance with applicable laws. This data processing is essential for the performance of our contract with you and is necessary for providing our Services.
To improve the player experience, develop, and customize our Services, we collect data related to your game progress, account, and interactions with other players. This data is automatically collected through your use of our applications. We retain this information until the termination of your contract or until you delete your account, whichever occurs first, in accordance with applicable laws. This data processing is based on our legitimate interests to improve the quality of our Services.
We collect contact information, including your nickname and email address, as well as game progress and account data, for the purpose of maintaining the security of our Services. This data is collected directly from you and automatically through your use of our applications. We retain this information as long as necessary to maintain security and prevent fraud. This data processing is based on our legitimate interest in managing security, assessing risks, and preventing fraud.
To personalize advertisements, we collect data about your device, including device name, model, operating system, screen resolution, browser type, country and language settings, internet service provider, cellular network operator, network type, IP address, mobile device identifiers (device ID, advertising ID, MAC address, IMEI), and geo-location. This data is automatically collected through your use of our apps. We will retain this information until you withdraw your consent or until we no longer have a legitimate interest in processing the data, whichever comes first. Your consent is required to receive personalized ads, and you can withdraw it at any time by adjusting your device settings. For iOS users, go to Settings > Privacy > Advertising and enable Limit Ad Tracking.
We collect data automatically through your use of our websites to enhance your navigation experience, personalize content, and improve convenience. This includes information such as your IP address, geographical location, operating system type and version, browser type and version, device type and display resolution, traffic source, and pages visited. We use this data to analyze user behavior and measure the effectiveness of our advertising and promotions. This data will be retained for a period of 2 years or until you withdraw your consent, whichever occurs first. Your consent to store cookies in your browser is required, and you can withdraw it by adjusting your web browser settings as detailed in our Cookie Policy.
We collect personal information, such as your name, phone number, email address, and the content of your support requests or complaints, to process and respond to your inquiries. We will retain this information for as long as necessary to assist with your queries unless otherwise required by law. The processing of this data is based on our legitimate interest in providing assistance and support in addressing your concerns.
We collect personal information, such as your name, phone number, email address, and the content of your support requests or complaints, to process and respond to your inquiries. We will retain this information for as long as necessary to assist with your queries unless otherwise required by law. The processing of this data is based on our legitimate interest in providing assistance and support in addressing your concerns.
- Service Providers: Third-party vendors assisting with hosting, analytics, advertising, and support services. These providers are strictly bound by agreements that prohibit unauthorized data use.
- Advertising & Analytics Partners: Data may be shared to optimize advertising strategies and service improvements.
Legal Authorities: When required by law or for fraud prevention purposes.
We do not use automated decision-making processes that could have legal or significant implications for users.
Under the General Data Protection Regulation (GDPR), you have the following rights concerning your personal data:
- Right to Access
You have the right to request access to and obtain information about the personal data we hold about you. - Right to Correction
If your personal data is inaccurate or incomplete, you have the right to request corrections or additions. You may also be able to update some of this information directly within our apps. If you notice any errors, please inform us promptly. - Right to Deletion (Right to be Forgotten)
You can request the deletion of your personal data in specific circumstances. This includes the right to request that some or all of your data be removed from our systems. Please note that uninstalling our app from your device does not automatically stop us from processing your data if we have a valid legal basis to continue. - Right to Limit Processing
You may request the restriction of processing your personal data in certain situations. This includes when the accuracy of the data is disputed, the processing is unlawful, we no longer need the data, or you object to processing pending verification of our legitimate interests. - Right to Data Transfer
You have the right to receive a copy of your personal data in a commonly used, machine-readable format. You may also request that we transfer your data to another organization, if technically feasible, provided the legal basis for processing is either your consent or the fulfillment of a contract. - Right to Object to Processing
You have the right to object to the processing of your personal data, particularly for direct marketing or other specific purposes. If the processing is based on our legitimate interests, you may object, and we will stop processing your data unless we have strong, overriding reasons to continue, or if the processing is necessary for legal claims. - Right to Object to Automated Decision-Making (Including Profiling)
You have the right to object to any automated decision-making processes, including profiling, where applicable. - Right to Withdraw Consent
If we process your personal data based on your consent, you have the right to withdraw that consent at any time. - Right to File a Complaint
If you believe your rights under the GDPR have been violated, you can file a complaint with the relevant data protection authority. This can be done in the Member State where you reside, work, or where the alleged infringement took place.
To exercise any of these rights, please contact us via email at info@ibuildsoft.com.
We offer a range of apps, some designed specifically for children under 16, while others are intended for users of all ages. Generally, we do not process children’s personal data based on their consent. However, if we inadvertently collect information from a child under 16, we will take immediate action to either delete the data or obtain verifiable consent from their parent or guardian.
Our Services may provide users with various opportunities to participate in group chats, surveys, message boards, public or closed tests, and other interactive activities that involve creating, submitting, and sharing writings, graphics, or other materials (“User Content”). By submitting User Content, you acknowledge and agree to the following:
We prioritize the security of your personal data. To protect its confidentiality and integrity, we implement industry-standard security technologies, protocols, and organizational safeguards. These measures help prevent unauthorized access, use, or disclosure of your information. If you have any questions or concerns regarding data security, please contact us at info@ibuildsoft.com.
We periodically update this Privacy Policy to reflect changes in our data handling practices. Significant changes will be communicated via email before implementation.